

Writer: AI Agent Platform for Enterprise Content Teams
Writer is an enterprise AI platform that lets teams build, deploy, and govern custom AI agents for on-brand content and automated workflows.
Overview
Writer is a full-stack AI writing and agent platform built specifically for teams that need consistent, on-brand output at scale. Rather than offering a generic chatbot, Writer gives organizations the infrastructure to build, activate, and supervise their own AI agents—powered by proprietary Palmyra LLMs and a robust Knowledge Graph that grounds outputs in company-specific data. The platform bridges the gap between IT and business users, letting technical teams manage governance and security while non-technical staff build and deploy agents through AI Studio.
Beyond simple content generation, Writer enables real operational automation: sales agents that draft follow-ups from CRM data, content pipelines that auto-check legal compliance, RFP agents that assemble bid responses, and retail agents that manage returns end to end. With over 100 prebuilt agents and tools for custom agent creation, Writer is positioned as an ROI-driven platform for departments ranging from marketing and sales to legal, finance, and HR—backed by enterprise-grade security and observability to keep AI deployments accountable at scale.
Capabilities & Features
- AI writing
- AI agents
- Generative AI
- Content creation
- Knowledge Graph
- LLMs
- Collaboration
- Automation
- Enterprise AI
Core Features
- AI Agent Builder Platform for creating and deploying custom agents
- Palmyra LLMs purpose-built for enterprise writing tasks
- Knowledge Graph for grounding agents in company-specific data
- AI Studio for collaborative, no-code agent design
- Agent Governance and Observability for monitoring performance at scale
- Library of 100+ prebuilt agents plus custom integrations with existing data sources
Use Cases
- Automating sales follow-ups by pulling customer data and generating next-step emails
- Running content pipelines that draft messaging, build project plans, and flag legal compliance issues
- Assembling RFP responses by extracting data from emails and creating opportunity records
- Managing retail returns by locating tickets, fixing formatting, and generating labels and personalized messages
- Scaling on-brand content production across multiple departments and business units
Best For
- Marketing teams
- Sales teams
- Support teams
- HR departments
- Legal departments
- Finance departments
- IT professionals
- Content creators
- Enterprises
Pros
- •Combines content generation with agent automation for real workflow ROI
- •Knowledge Graph grounds outputs in proprietary company data, reducing generic or off-brand results
- •Strong governance and observability tools built for enterprise-scale deployment
- •Large library of prebuilt agents accelerates time-to-value
- •Enterprise-grade security with GDPR, HIPAA, SOC 2 Type II, and PCI compliance
Cons
- •Starter plan caps out at 20 users and 5 custom agents, limiting scalability without upgrading
- •Enterprise pricing is custom and not transparently listed, requiring a sales conversation
- •Building effective custom agents may require a learning curve for non-technical users
- •Full feature set (advanced governance, all data connectors) is reserved for the Enterprise tier
How to Use
1. Start with prebuilt agents or use AI Studio to design custom agents tailored to your team's workflows. 2. Connect your data sources and applications so agents can access relevant company knowledge via the Knowledge Graph. 3. Activate agents for specific tasks like content creation, sales follow-ups, or RFP responses. 4. Use governance and observability tools to monitor agent performance and outputs at scale. 5. Leverage collaborative features and training programs to onboard teams and expand AI adoption across departments.
Frequently Asked Questions
Connect & Contact
Pricing
Writer offers a Starter plan at $29–$39 per user/month for up to 20 users, while larger organizations needing full governance, custom agents at scale, and dedicated support must contact sales for custom Enterprise pricing.
Pricing data is provided as a summary. Visit the vendor website for full tier details.