Whelp: AI Omnichannel Customer Service Platform for SMEs

Whelp is an omnichannel customer service platform built specifically for small and medium-sized businesses that need enterprise-grade support tools without enterprise complexity. By pulling conversations from voice, email, live chat, SMS, and WhatsApp into a single shared inbox, it eliminates the chaos of juggling multiple support tools and lets teams respond faster and more consistently. Deep integrations with ChatGPT, Google AI, and Amazon Lex power intelligent automation, allowing businesses to offer 24/7 assistance even when human agents are offline. Beyond the unified inbox, Whelp includes a built-in CRM, a drag-and-drop chatbot builder, and advanced reporting so teams can track performance and refine their support strategy over time. Outbound messaging capabilities also make it possible to run proactive communication campaigns, not just reactive support. Whether it's a growing e-commerce store or a busy customer support team, Whelp is designed to scale customer service operations efficiently while keeping the customer experience personal and responsive.

1. Sign up for a Whelp account and choose a plan that fits your team size. 2. Connect your channels—email, WhatsApp, Facebook Messenger, Instagram, Telegram, and more. 3. Set up your unified inbox and invite team members. 4. Use the drag-and-drop builder to design chatbots for automated, 24/7 responses. 5. Configure outbound messaging campaigns to proactively engage customers. 6. Monitor team and channel performance using the built-in reporting dashboard.