

Reviewly AI: Automate Google Review Collection & Replies
Reviewly AI automates Google review collection and responses using AI-crafted SMS requests, helping businesses double their reviews without lifting a finger.
Overview
Reviewly AI is a smart reputation management platform built to take the manual grind out of collecting and responding to Google reviews. Instead of hoping customers remember to leave feedback, Reviewly sends them three AI-generated review drafts via SMS to choose from and personalize, making it dramatically easier for happy customers to actually post — a simple tweak that can double review volume for local businesses. On the flip side, when new reviews come in, business owners get instant text alerts with an AI-crafted response ready to approve and publish, all without ever logging into a dashboard.
Beyond single-location businesses, Reviewly is built to scale. Multi-location brands get a unified, company-branded dashboard to oversee reviews across every storefront, while marketing and reputation management agencies can whitelabel the entire platform to resell as their own service. By focusing exclusively on Google — where the vast majority of small business reviews live — Reviewly keeps the review generation funnel simple and unconfusing for customers, while giving business owners a single, powerful channel to manage their online reputation.
With a fast 3-click setup connecting your Google Business Profile, confirming feedback settings, and importing customers, Reviewly is designed to get businesses collecting and responding to reviews within minutes, not days.
Capabilities & Features
- Review management
- Google reviews
- AI
- Reputation management
- SMS marketing
- Whitelabel
- Automation
- Customer feedback
Core Features
- AI-generated review drafts sent via SMS to customers
- Automated SMS-based review collection funnel
- AI-powered response suggestions for new Google reviews
- Whitelabel branding for agencies reselling reputation management
- Multi-location dashboard for centralized review oversight
- Private business number for secure, personal-info-free customer texting
Use Cases
- Boosting the volume of Google reviews for a local business
- Responding quickly and professionally to new customer reviews
- Launching a whitelabeled reputation management service for agency clients
- Overseeing review performance across multiple business locations from one dashboard
- Streamlining review requests without manual follow-up
Best For
- Small local business owners
- Multi-location retail and service businesses
- Marketing agencies
- Reputation management consultants
- Franchise operators
Pros
- •Simple 3-click setup gets businesses live quickly
- •AI-drafted reviews make it easier for customers to leave detailed feedback
- •Text-based response approval means no dashboard login required to reply
- •Whitelabel option opens a new revenue stream for agencies
- •Centralized dashboard simplifies multi-location oversight
- •Enterprise-grade security including SSL, OAuth, and 2FA
Cons
- •Focused exclusively on Google, with no support for other review platforms
- •No free plan — pricing starts at $99/month per single location
- •No refund policy once a subscription is active
- •Multi-location tier is capped at 5 locations before requiring a custom Enterprise plan
How to Use
1. Connect your Google Business Profile to Reviewly AI in a few clicks. 2. Confirm your feedback and SMS settings to match your brand voice. 3. Add your customer list to start sending automated SMS review requests. 4. Customers receive three AI-crafted review drafts to choose from, edit, and post directly to Google. 5. When new reviews arrive, you'll get a text alert with an AI-suggested response you can approve and publish instantly from your phone.
Frequently Asked Questions
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Pricing
Reviewly AI offers Single Location plans from $99/month ($999/year), Multi Location (2-5 locations) plans from $399/month ($3,999/year), and custom Enterprise pricing for larger needs, with a full-featured free trial available.
Pricing data is provided as a summary. Visit the vendor website for full tier details.