Perks: AI-Powered Appointment Scheduling with Rewards
Perks is a smart appointment scheduling app that rewards customers with points for rating and reviewing their service visits.
Overview
Perks reimagines the everyday task of booking appointments by blending AI/ML-driven scheduling with a built-in loyalty program. Instead of just managing calendars, the platform turns every visit into an opportunity for customers to earn rewards simply by leaving ratings and reviews, which can then be redeemed toward future bookings. This creates a feedback loop that benefits both service providers and clients: businesses gain valuable insights and repeat customers, while users get tangible perks for their loyalty.
Built for salons, spas, dental clinics, and other appointment-based businesses, Perks combines operational tools like secure payments, staff reviews, and automated reminders with social features such as in-app chat and merchant networking. The result is a full-service platform that helps small businesses streamline daily operations while giving customers more reasons to keep coming back.
Capabilities & Features
- Appointment scheduling
- Rewards program
- AI/ML
- Customer engagement
- Mobile app
- Online booking
- Reviews
- Loyalty program
- Secure payments
Core Features
- AI/ML-optimized appointment scheduling
- Points-based reward system tied to ratings and reviews
- Merchant and staff review tools
- Secure in-app payments
- Social networking and chat with merchants
- Automated appointment reminders and email confirmations
Use Cases
- Booking and managing appointments at salons, spas, and dental clinics
- Earning redeemable rewards simply by leaving service feedback
- Streamlining offline and online appointment tracking for small businesses
- Building customer loyalty through an integrated review-to-reward pipeline
- Communicating directly with merchants via in-app chat before or after visits
Best For
- Salons
- Spas
- Dental clinics
- Service vendors
- Small businesses
Pros
- •Rewards customers for genuine engagement through reviews
- •AI/ML integration helps optimize scheduling efficiency
- •Combines operational tools (payments, reminders) with loyalty features in one app
- •Supports both online bookings and manual entry of offline appointments
- •Includes social and communication tools to strengthen merchant-customer relationships
Cons
- •Reward system depends on customer participation in leaving reviews
- •Advanced features like SMS campaigns and analytics are locked behind the higher-priced tier
- •May be less suited for industries outside personal care and wellness services
- •Monthly subscription cost could be a barrier for very small or solo operators
How to Use
1. Download the Perks app and book an appointment with a participating merchant. 2. Attend your scheduled service as normal. 3. After the appointment, rate and review your experience to earn perks points. 4. Accumulate points over multiple visits. 5. Redeem your earned points toward the cost of future appointments.
Frequently Asked Questions
Pricing
Perks offers two monthly subscription tiers: Starter at $99/mo covering core scheduling and notification features, and Growth at $149/mo which adds SMS reminders, campaigns, website/social integrations, and detailed analytics.
Pricing data is provided as a summary. Visit the vendor website for full tier details.