Numa: AI Phone & Scheduling Assistant for Dealerships

Numa is a Generative AI platform purpose-built for car dealership service departments, designed to eliminate missed calls, streamline scheduling, and keep customers in the loop without adding extra staff. By deploying AI Agents that answer every incoming call, Numa ensures no opportunity for a repair order or appointment slips through the cracks, even during peak call volumes or after hours. Beyond call handling, Numa integrates directly with a dealership's existing DMS to autonomously manage repair orders, book service appointments, and push real-time status updates to customers. This automation reduces the manual workload on service advisors and BDC teams while giving customers the transparency and communication they expect from a modern service experience. Ultimately, Numa is positioned as a performance and loyalty tool for dealership service departments—helping teams scale to meet rising customer demand, improve CSI scores, and convert one-time visitors into repeat customers through consistent, automated engagement.

1. Connect Numa to your dealership's existing DMS platform. 2. Request a demo to see Numa's AI Agents in action before full rollout. 3. Let AI Agents begin answering incoming service calls and routing them appropriately. 4. Allow Numa to automatically book and schedule service appointments. 5. Enable automated real-time status updates to keep customers informed throughout the repair process. 6. Monitor communication visibility and CSI improvements through Numa's reporting.