Luminous CRM: WhatsApp Business API & Automation Tool

Luminous CRM is a WhatsApp Business API platform built to help companies market, sell, and support customers directly within the app billions of people already use. By layering AI automation, product catalogs with payments, bulk broadcast messaging, and multi-agent live chat on top of the official WhatsApp API, it gives teams a single command center for every customer conversation. Rather than juggling separate tools for marketing campaigns, sales follow-ups, and support tickets, businesses can run the entire customer journey inside WhatsApp—from a click-to-WhatsApp ad that starts the conversation, to an automated chatbot qualifying the lead, to a live agent closing the sale or resolving an issue. This makes Luminous CRM especially useful for ecommerce stores, agencies, and service-driven organizations like healthcare and education providers that need fast, personal, high-volume messaging without losing the human touch.

1. Connect your WhatsApp Business API account to Luminous CRM. 2. Set up AI chatbots to automate common marketing, sales, and support conversations. 3. Build your product catalog and enable WhatsApp payments to sell directly in chat. 4. Create and send broadcast or bulk messages to segmented customer lists. 5. Route incoming conversations to multiple agents using the live chat dashboard. 6. Launch click-to-WhatsApp ads to drive new conversations straight from social and search campaigns.