

folk 2.0: Lightweight AI-Powered CRM for Teams
folk 2.0 is a flexible, spreadsheet-like CRM that uses AI to enrich contacts and streamline sales pipelines across LinkedIn, Gmail, WhatsApp, and more.
Overview
folk 2.0 reimagines the CRM as something that actually molds to how you work, rather than forcing your team into rigid workflows. Built to feel as intuitive as a spreadsheet, it lets sales teams, agencies, and startups build fully customizable pipelines while an AI layer handles the heavy lifting—enriching contact data, drafting personalized email sequences, and recommending next steps to close deals faster.
What sets folk apart is its deep integration ecosystem, connecting natively with LinkedIn, Gmail, Outlook, WhatsApp, and over 6,000 other tools so your team never has to leave their existing workflow to update records. Combined with shared pipelines, sales dashboards, and collaborative deal tracking, folk positions itself as a single source of truth for relationship management—ideal for teams that need structure without sacrificing flexibility.
Whether you're a partnership team juggling dozens of active deals, a venture capital firm tracking portfolio relationships, or a lean startup managing your first sales motion, folk offers the customization of a spreadsheet with the intelligence of a modern AI-powered CRM.
Capabilities & Features
- CRM
- Contact Management
- Sales
- Lead Generation
- Email Marketing
- AI
- Integrations
- Team Collaboration
- Pipeline Management
- Dashboards
Core Features
- Spreadsheet-style contact and deal management
- 6,000+ integrations including LinkedIn, Gmail, Outlook, and WhatsApp
- AI-powered contact enrichment
- Personalized email sequences with performance analytics
- Collaborative sales dashboards and pipeline tracking
- Team-based workspace collaboration
Use Cases
- Sales teams centralizing lead and deal tracking in one workspace
- Agencies organizing client relationships without a bloated CRM
- Startups setting up their first scalable sales process
- Partnership teams collaborating on shared deal pipelines
- VC firms managing portfolio and founder relationships
Best For
- Sales teams
- Agencies
- Startups
- Partnership teams
- Venture capital firms
Pros
- •Highly customizable, spreadsheet-like interface reduces onboarding friction
- •Extensive integration library (6,000+ tools) keeps data synced across platforms
- •AI enrichment and suggested next steps help teams prioritize high-value leads
- •Built-in email sequencing with analytics reduces need for separate outreach tools
- •Shared dashboards make team collaboration on deals straightforward
Cons
- •Per-member pricing can scale quickly for larger teams
- •Custom tier pricing starts high and requires contacting sales for full details
- •Monthly billing carries a noticeable premium over annual plans
- •Advanced AI features are likely gated behind higher-tier plans
How to Use
1. Choose a pre-built template or start from scratch, then edit your workspace like a spreadsheet to define what you want to track. 2. Connect folk to your email, social, and sales tools (LinkedIn, Gmail, Outlook, WhatsApp, and more). 3. Set up shared pipelines and sales dashboards to collaborate with your team on deals in real time. 4. Use the built-in AI to enrich contacts and get suggested next steps to prioritize leads and move deals forward.
Frequently Asked Questions
Connect & Contact
Pricing
folk offers three annually billed tiers—Standard at $20/member/mo, Premium at $40/member/mo, and Custom starting at $80/member/mo—with monthly billing available at a higher rate; a 2-week free trial requires no credit card.
Pricing data is provided as a summary. Visit the vendor website for full tier details.