FixitAIFixitAI

FixitAI: AI Call Analytics to Boost Revenue & Cut Costs

FixitAI turns customer conversations into actionable insights using AI-powered call auditing, helping teams grow revenue, cut costs, and improve compliance.

Overview

FixitAI is an AI-driven conversation intelligence platform built to help businesses extract maximum value from every customer interaction. By analyzing call recordings across more than 250 languages, it identifies hidden revenue opportunities, operational inefficiencies, and compliance risks that would otherwise go unnoticed. The platform combines sentiment analysis, intent detection, and topic detection to give sales and support teams a clear picture of what's really happening in their customer conversations. Beyond analysis, FixitAI acts as a real-time coach for agents, delivering live guidance during calls to help representatives handle objections, stay compliant, and close more deals. Its process automation capabilities further reduce manual workload, allowing teams to focus on high-value interactions rather than repetitive administrative tasks. Whether the goal is optimizing sales performance, strengthening risk monitoring, or accelerating new-hire training, FixitAI positions itself as a virtual trainer and insights engine rolled into one. Designed for sales teams, customer support departments, and call centers, FixitAI integrates with existing CRM, order management, ticketing, and agent desk systems, making it easy to embed conversation intelligence into established workflows without heavy technical lift.

Capabilities & Features

  • AI
  • Call Auditing
  • Conversation Intelligence
  • Sales Automation
  • Customer Support
  • Revenue Optimization
  • Risk Monitoring
  • Training
  • Analytics
  • Sentiment Analysis
  • Intent Detection
  • Topic Detection

Core Features

  • AI-powered call auditing
  • Conversation analysis in 250+ languages
  • Real-time agent guidance
  • Process automation
  • Sentiment analysis
  • Intent and topic detection

Use Cases

  • Identifying key customer challenges and insights from call data
  • Optimizing sales and business decisions with data-driven analytics
  • Delivering real-time nudges and coaching to sales representatives
  • Automating repetitive processes to enhance customer experience
  • Monitoring compliance and operational risk across customer interactions
  • Streamlining agent training and onboarding with AI-driven feedback

Best For

  • Sales teams
  • Customer support teams
  • Call centers
  • Sales professionals
  • Businesses seeking to improve customer interactions and performance

Pros

  • •Supports conversation analysis in 250+ languages for global teams
  • •Provides real-time, no-code agent coaching during live calls
  • •Combines sentiment, intent, and topic detection for deep conversational insights
  • •Integrates with existing CRM, ticketing, and agent desk systems
  • •Automates manual processes, freeing teams for higher-value work

Cons

  • •No publicly available pricing information, requiring direct inquiry
  • •May require setup time to configure success criteria and integrations properly
  • •Effectiveness depends on quality and volume of uploaded call data
  • •Advanced features like real-time guidance may require training to fully leverage

How to Use

1. Upload your call recordings to the FixitAI platform. 2. Configure your settings and define success criteria relevant to your business goals. 3. Let the AI analyze conversations for sentiment, intent, and topics. 4. Review generated insights and agent performance metrics. 5. Use real-time guidance features to coach agents during live calls. 6. Refine sales scripts and processes based on ongoing data-driven feedback.

Frequently Asked Questions

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Pricing

Pricing details are not publicly listed; prospective users need to contact FixitAI directly for a custom quote based on their needs.

Pricing data is provided as a summary. Visit the vendor website for full tier details.