Botello: AI Customer Support Bot for Web & WhatsApp

Botello transforms any static PDF document into a dynamic, conversational customer support agent. Built on OpenAI's technology, it ingests your product manuals, service guides, or company FAQs and uses that knowledge to respond to customer inquiries as naturally as a trained support representative. Instead of spending hours building complex knowledge bases or training staff, businesses can simply upload a document and let Botello handle the rest. The tool is designed for flexibility, offering deployment through an embeddable website chat widget or directly via WhatsApp, meeting customers wherever they prefer to communicate. This dual-channel approach makes it especially useful for startups and small businesses that need to scale support without scaling headcount. Whether it's answering repetitive questions, guiding users through services, or providing 24/7 instant responses, Botello aims to reduce the workload on human support teams while keeping customers satisfied.

1. Prepare a PDF document containing details about your product, service, or company. 2. Upload the PDF to Botello, allowing the AI to process and learn the content. 3. Embed the chat widget on your website, and/or connect the bot to WhatsApp (requires a Twilio subscription). 4. Customers can now ask questions through either channel and receive instant, AI-generated responses based on your uploaded document.