AIDuh

AIDuh: AI Guest Messaging Automation for HostAway

AIDuh is a Chrome extension that automates guest communication for HostAway hosts using AI trained on property details, guest data, and chat history.

Overview

AIDuh is an AI-powered response assistant built specifically for HostAway users who want to reclaim hours spent drafting guest messages. Created by hosts who understand the daily grind of property management, this Chrome extension taps into property-specific knowledge, guest profiles, and historical conversations to generate accurate, context-aware replies to guest inquiries in seconds. Rather than relying on generic templates, AIDuh personalizes every response using real data tied to each listing and guest, helping hosts maintain a consistent, professional tone across all interactions. Powered by advanced language models including GPT-4o, the tool has demonstrated strong reliability in internal testing, with the majority of generated responses rated as good or excellent quality. For busy hosts and property managers juggling multiple listings, AIDuh offers a practical way to speed up communication without sacrificing accuracy or guest experience, all directly integrated into the HostAway workflow via a simple browser extension.

Capabilities & Features

  • AI
  • Chrome extension
  • HostAway
  • Guest communication
  • Automation
  • Property management
  • AI Responder

Core Features

  • AI-powered response generation using GPT-4o and GPT NeoX 20B
  • Native integration with HostAway platform
  • Customizable property-specific knowledge base
  • Automatic access to guest data and chat history
  • Context-aware drafting based on prior conversations

Use Cases

  • Automating replies to frequently asked guest questions
  • Delivering fast, accurate property information to guests
  • Maintaining consistent communication tone across multiple listings
  • Reducing time spent manually drafting messages during peak booking seasons
  • Supporting property managers handling high guest inquiry volumes

Best For

  • HostAway hosts
  • Property managers
  • Vacation rental owners with multiple listings
  • Co-hosting teams managing guest communication

Pros

  • Built specifically for HostAway, ensuring tight platform integration
  • Uses real property and guest context rather than generic templates
  • High reported response quality (88.2% rated good or great)
  • Customizable knowledge base improves accuracy over time
  • Saves significant time on repetitive guest messaging

Cons

  • Currently limited to HostAway; no support yet for other platforms or browsers
  • No mobile app support at this time
  • Usage capped at 300 queries/month/listing on the beta plan
  • Pricing is expected to nearly double after the beta period ends

How to Use

1. Install the AIDuh Chrome extension from the browser store. 2. Connect it to your HostAway account. 3. Build out your property-specific knowledge base with key details guests commonly ask about. 4. Let the AI access guest data and past chat history automatically. 5. Review AI-generated draft responses to guest inquiries and send or edit as needed.

Frequently Asked Questions

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Pricing

Beta users can lock in $49/month per listing for up to 300 queries, while post-beta pricing is estimated to rise to $95/month per listing.

Pricing data is provided as a summary. Visit the vendor website for full tier details.